Returns & refunds
Our 30-Day Money-Back Guarantee
If you’re not happy with your first order, return it within 30 days for a replacement, an exchange or a full refund of the purchase price.
How to return
Start a Return in Three Steps
Send it back
We’ll confirm your return and reply with instructions for sending the product back.
Get your refund
Once your return is received and inspected, we refund your original payment method. Most banks show the credit within 5–10 business days.
Our 30-day guarantee
All customers who order directly from this site are entitled to a 100%, 30-day, money-back guarantee on their initial product order. If for any reason you are dissatisfied, you may return the product within thirty (30) days for a replacement, exchange, or a full refund of the purchase price.
Refund details and exclusions
- Original shipping: original shipping charges are non-refundable.
- Processing time: once your return is received and inspected, your refund is processed back to your original payment method. Most banks take 5–10 business days to show the credit on your statement.
- Refusal of refund: we reserve the right to refuse a refund if the product has been significantly depleted (more than 50% used), if damage occurred after delivery due to improper storage, or if non-consumable items are returned in used condition.
- International orders are not eligible for refunds.
Subscriptions
The 30-day guarantee applies to your first order. You can pause or cancel future subscription deliveries anytime in My Account → Subscriptions. See Subscribe & Save for details.
Questions?
Email cs@perfectvitaminproducts.com or call 800-876-2555 (Mon–Fri, 8am–4pm PT).